Eliminating your hidden costs. Increasing manageability.
Seat management is the long-term outsourcing of the provision of end-user computing facilities, and may include procurement, installation, configuration, maintenance, helpdesk and other support services for desktop systems, servers, LANs and other communications facilities.
Before delivering any Seat Management Service to the customers, Kirana Sakti will perform assessment and data gathering from the customer. The data collected such as: technical requirements checklist, image development creating and testing, data migration plan, testing & quality assurance, image loading and asset tagging, all these are done in pre-deployment stage of the service.
During deployment stage, the service included delivery to site, onsite installation, data migration and data cleansing, UAT, asset tagging, and transfer knowledge to the user and in-site administrator.
After deployment, there will be Management and Transition stage. Here we will establish the helpdesk system, onsite support system, asset management system up to patch management. This stage is managed by a seat management committee to assure all project activity will be delivered smoothly, and to assure all parts of project will be working properly.
Regular meeting will be held monthly or in order suitable for the customer, and the committee will issue a regular report on a monthly, quarterly, or yearly basis.
We Deliver IT Services management for your IT Operation.
As the workplace continues to move more and more toward a distributed computing environment, the need increases for personalization and flexibility, while corporate IT seeks to strategic business improvement, control access, standardize processes, and ensure compliance. Kirana Sakti Desktop Management Services provide end-to-end management, enabling a secure, stable work environment that operates efficiently and cost-effectively. We also help organizations manage IT assets – driving down IT costs by moving the CAPEX into OPEX budget.
Our desktop management services offering focuses on four key areas:
- Hardware liaise
- Deployment new unit
- Preventive Maintenance
- Corrective Maintenance
- Asset Management
- Detail Reporting
- Unit Extraction/ Dismantle